Publications & resources
Peer support guidelines using Delphi methodology
Those working in high-risk industries now have guidelines, which are aimed at informing the practice of peer support internationally. The guidelines are based on the best available advice from experts and practitioners in the field, and are intended to be used as a starting point for the design and implementation of future peer support programs in high-risk organisations.
What is the Delphi methodology?
The Delphi method of enquiry involves a carefully selected group of experts answering surveys in two or more rounds. After each round, a facilitator provides an anonymous summary of the experts’ views and comments, allowing all raters to compare these with their own. The aim is that, during this iterative process, the range of responses will decrease and the group will converge towards the ‘correct’ response.
Why do we need the guidelines?
Peer support programs have increasing popularity and implementation across a range of high-risk organisations. There is, however, little high quality published research in this area, and little consensus exists around how peer support in high-risk organisations is defined, its goals, how programs should be implemented, and how effective they are on a range of outcomes. Developing guidelines using the Delphi methodology means that agreement has been reached on key practices in peer support, and future research can build upon that framework to evaluate the effectiveness of the approach.
Who are the guidelines for?
- Peer supporters, peer support coordinators, clinicians, trainers and educators
- Managers, administrators, and policy makers
- Academics and researchers
- Organisations who fund peer support programs
Download the Peer Support Guidelines (PDF)