For immediate assistance or support please call Lifeline on 13 11 14 for confidential 24 hour counselling and referrals.
ACPMH does not provide direct clinical care. If you need medical or psychological assistance please contact your doctor or health professional.
Australian helplines and websites are listed below. International visitors should talk to their doctor about help that is available in their own area.
- Lifeline - 13 11 14
- Australian Centre for the Study of Sexual Assault – 1800 737 732
- Kids Helpline - 1800 55 1800 (free call)
- MensLine Australia - 1300 78 99 78
- VVCS ─ Veterans and Veterans Families Counselling Service - 1800 011 046 (local call)
More help and information:
- Alcohol and other drugs
- Asylum seekers, refugees and migrants
- Children and young people
- Depression and anxiety
- Domestic violence and sexual abuse
- Mental health and wellbeing
- Military personnel
- PTSD and trauma
- Road accidents
- Sexual assault
- Social workers
- Torture and trauma
- Veterans and their families
- Victims of crime
- Vocational rehabilitation
Alcohol and other drugs
The Australian Drug Information Network (ADIN) has comprehensive information and a list of resources available across Australia.
The Alcohol and other Drugs Council of Australia (ADCA) can provide you with the number of an information service in your state or territory.
The Right Mix: Your Health and Alcohol website has simple information about standard drinks, facts about alcohol and medication, as well as sleep and health conditions for veterans and their families. Veterans can assess their drinking on the website, find out how to start making changes and where to go for help if they are concerned about their drinking. The site includes resources for practitioners and veterans.
Alcoholics Anonymous - National Office: (02) 9663 1206.
Asylum seekers, refugees and migrants who have experienced torture and trauma
The Forum of Australian Services for Survivors of Torture and Trauma (FASST) has a list of agencies that provide support, advocacy and treatment.
Carers Australia offers information, resources and access to support groups. Call 1800 242 636.
Children and young people
Kids Helpline offers web-based, email, or telephone counselling for children and young people aged 5 to 25 years. Call 1800 55 1800.
ReachOut has information on a range of mental health and related issues that affect teenagers and young adults.
headspace, the National Youth Mental Health Foundation, has information on trauma and mental health, where to get help, and online support.
Children of parents with a mental illness
The COPMI resource centre provides information, resources and access to services at www.copmi.net.au.
Depression and anxiety
Several organisations offer access to information, resources and services, including:
The Red Cross has information, advice,
and resources for kids, teenagers,
teachers, and parents. Visit aftertheemergency.redcross.org.au.
Other helpful web resources include:
- National Child Traumatic Stress Network: Natural Disasters
- Center for the Study of Traumatic Stress, Uniformed Services University, Health Sciences: Disaster Response and Recovery Fact Sheets
- National Center for PTSD Natural Disaster Fact Sheets
- International Society for Traumatic Stress Studies: Disasters Resources
Domestic violence and sexual abuse
The Domestic Violence & Incest Resource Centre is a statewide Victorian service that can provide the names and contact details of agencies and support groups throughout Australia.
Mental health and wellbeing
- Department of Health and Ageing.
- Better Health Channel: the Victorian Government’s health and medical information website.
- ADF all hours support line 1800 628 036.
- Defence health service.
- Defence Force Psychology. The Australian Defence Force (ADF) has uniformed and civilian psychologists available in most defence regions. This service is free to currently serving members and can provide assistance for a broad range of issues. Appointments can be arranged by contacting the Psychology Support Section or Unit in your region.
- Defence Directorate of Mental Health - The DMH has information and links to emergency services, support lines, programs and policies.
- Defence Force Community Organisation (DCO) -The DCO provides social services to Defence members and their families Australia wide.
- Medical Officers
- Mental Health Specialists (via referral)
Parentline provides telephone counselling to parents and careers of children aged 0 to 18 years. Visit www.parentline.com.au or call 13 22 89.
Information on how to talk to children and teenagers about their problems and where to find help, as well as online and telephone support, is available through headspace at www.headspace.org.au/parents-and-carers.
The Australian Psychological Society has a register of psychologists, listing their specialty. Call 1800 333 497.
PTSD and trauma
- Center for the Study of Traumatic Stress
- Facts for Health: posttraumatic stress disorder
- National Child Traumatic Stress Network (NCTSN)
- National Center for PTSD (US Veterans Affairs)
- Posttraumatic Stress Disorder Evidence Based Information Resource
- Trauma Pages
- The Traumatic Stress Clinic provides free, evidence-based treatments for posttraumatic stress disorder (PTSD) and chronic grief in Sydney.
The Australian Centre for the Study of Sexual Assault has a list of the main sexual assault services in Australia. All states and territories have crisis lines listed in the front page of the White Pages telephone directory.
For a register of accredited mental health social workers, visit the Australian Association of Social Workers.
Torture and trauma
- The Forum of Australian Services for Survivors of Torture and Trauma (FASSTT) has a list of agencies that provide support, advocacy and treatment.
- Foundation House, the Victorian non-government Foundation for Survivors of Torture and Trauma is also responsible for coordinating the national Forum of Agencies Assisting Survivors of Torture and Trauma.
Veterans and their families
The Department of Veterans' Affairs can provide information and referral advice, 1800 555 254
VVCS - Veterans and Veterans Families Counselling Service: 1800 011 046, from anywhere in Australia. A specialised, free and confidential service provided by the Department of Veterans Affairs for Australian veterans and their families.
If you have any questions about your eligibility to access VVCS services, contact your nearest office.
What services do VVCS offer?
- Crisis counselling (face-to-face or telephone, and an emergency after hours toll-free telephone service)
- Individual, family and group counselling
- Country outreach programs for rural Australia
- Education and information resources
- Case management
- Referrals to other treatment services
Specialised PTSD treatment programs are available in most states for veterans and military personnel. For more information: PTSD treatment programs for veterans and military personnel.
Victims of crime
A list of victim support hotlines in each state and territory, as well as information about other relevant services throughout Australia, is available at www.victimsupport.org.au.
For help to return to work visit www.crsaustralia.gov.au